Privacy and Policy

These Terms and Conditions govern your use of the services provided by Fix My Laptop, including laptop repairs, purchases, and any other associated services. By using our services, you agree to the following terms:

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Identification Information: Name, email address, phone number, etc.
• Device Information: Information about the device you bring in for repair (model, serial number, issue description, etc.).
• Payment Information: Payment details such as credit card information or billing details if applicable (we use secure payment gateways for processing).

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and complete repairs and services.
• To communicate with you regarding your repair status, quotes, and any changes in our services.
• To improve our services and customer support.
• To send promotional emails or offers, with your consent.

3. How We Protect Your Information

Your privacy is important to us, and we take the necessary precautions to protect your personal data. We implement various security measures to maintain the safety of your personal information, including encryption and secure storage. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or performing services on our behalf. These third parties are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.

5. Cookies

We use cookies to enhance your user experience on our website. Cookies are small text files that are stored on your device to help us improve the functionality and performance of our site. You can choose to disable cookies through your browser settings, but please note that some features of the website may not work properly if you do so.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights or if you have any concerns regarding how your information is being handled, please contact us at fixmylaptop.in@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites. These sites are not under our control, and we are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent update will be shown at the bottom of this policy. Please review this policy periodically for any changes.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at fixmylaptop.in@gmail.com.

Last Updated: 8/02/2025